All ideas

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.

Have an easily accessible button to jump to the top of a conversation

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/

Giving Admins more confidence that no conversations are left behind thanks to rules. Front already supports queuing conversations that cannot be assigned immediately but we want to make improvements to the experience: giving Admins visibility on t...

I love keeping my inbox clean and find it a bit frustrating that when I read an email in Front, it still shows as unread in my Outlook. It would be great to have a toggle option in personal settings to sync the read/unread status between Front and...

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.

User StoryAs a business owner, I need to work with SaaS providers that allow me to increase or reduce my software seats during a given year based upon headcount. Current FunctionalityCurrently Admins are allowed to increase software seats during a...

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...

It would be great to have an option to use Recurring as the option for availability on a scheduling link but also to lock it so that people who try to book a time through the scheduling link can only book a time a certain number of days in the fut...

Allow the keyboard shortcut for deleting or trashing a conversation to be customized, instead of just the "Delete" key on the full keyboard.