Drafts API: Drop requirement for supplying channel_id
Right now we required a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring
To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
This information is presently hidden in the interface. It requires the user to click on the subscribers drop down for each message.Adding this would enable a plugin to display the list of colleagues who have read a message as the user is scrolling...