I want to be able to bring in product line item data stored in a Google Sheet so that Ask Copilot can leverage this data to answer team member questions such as: - What products do we offer with X attribute and Y type
Problem Teams are using Microsoft Teams for communication, but conversations with them can't be handled directly in Front without switching between apps. Request Send and receive Microsoft Teams messages directly within Front conversations.
Problem There is no way to communicate with non-Front teammates over Google Chat without leaving Front. Request Add a Google Chat integration (plugin or channel) to send and receive Google Chat messages within Front.
Use Service Principal Auth for SharePoint knowledge integration
Request Allow connecting SharePoint files to Front AI using Service Principal (application-level) authentication instead of Authorization Code, which requires individual user accounts and is impractical for production environments.
Problem Teams can't receive and manage iMessage Business Chat conversations in Front alongside other channels. Request Integrate iMessage Business Chat as a channel type in Front so conversations can be received and responded to directly.
Problem There is no Microsoft To Do integration, so users in the Microsoft ecosystem cannot create tasks from Front conversations. Request Add a Microsoft To Do integration similar to the existing Asana and Todoist integrations.
Problem Airbnb guest and host messages can only reach Front through email forwarding, losing threading and context. Request Add a native Airbnb channel to handle Airbnb messages directly within Front.
Problem LinkedIn messages cannot be managed in Front — teams must switch to LinkedIn to handle messages from the platform. Request Add a LinkedIn Messages channel integration so conversations can be received and replied to within Front.
Problem Our team needs to maintain contacts in both Front and Dialpad, which means updating contact information twice whenever it changes. Request Enable two-way contact syncing between Front and Dialpad so we can use Front as our single source of...