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Status Backlog
Created by Guest
Created on Apr 28, 2021

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.

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  • Guest
    Oct 30, 2023

    Use case on this is simple. I receive a text on my iphone that needs to be treated as a ticket or task. Having a channel allows me to assign that text my administrative assistant or other department, and usethe rules we have set up to make sure the issue is resolved.