Dynamic objects

Problem When a macro automatically collects information via rules or AI extraction and submits it to a third-party system, inaccurate extraction can lead to incorrect data being sent. Request Add a preview step before macro submission so users can...

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...

Problem Building multiple Application Objects with similar formatting requires starting from scratch each time, creating unnecessary duplication of effort. Request Add ability to duplicate an existing Application Object to use as a template for su...

Problem Message templates cannot be modified within rules, forcing users to create duplicate templates when they want to customize responses (e.g., adding a disclaimer). Request Allow modifying or composing message templates in dynamic variables t...

Request In Jira integration rules, choose whether a comment is added as internal (visible only within Front) or external (visible to all Jira subscribers).

Problem Dynamic objects can only be accessed through search or the 'view related conversations' link, making it difficult to track activity and discover new conversations related to a specific object. Request Allow users to pin dynamic objects to ...

When creating a Rule with a App object is added trigger, it's tricky to specify which app object we want to trigger the rule for. Similar to the additional options provided in rule triggers like Comment Added or Custom field updated, it would be h...

Problem Dynamic objects can only be created for values with static prefix/suffix patterns, limiting what data types can be converted into dynamic objects. Request Allow dynamic objects for values like hexadecimal strings or other data without requ...

Problem Dynamic Object patterns support only basic character classes (digits, letters, alphanumeric, spaces), but some URLs contain special characters like double-slashes (//) that can't be matched with current options. Request Expand pattern-matc...

Problem In app object configuration, the reference matching step is greyed out after creation without explaining why it's locked. Request Add a contextual error message on hover explaining that reference matching can't be edited after creation to ...