AI compose

Being able to scope AI Compose per inbox would be helpful in rolling out this functionality and not disrupting established operations.

Problem AI translation features are limited to a subset of languages, preventing translation to Norwegian, Hungarian, Czech, Latvian, and Lithuanian. Request Add support for additional languages in AI Compose translate and AI message translation f...

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...

Request Extend AI Compose support to SMS, Chat, and custom channels in addition to email.

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...

Request Add speech-to-text capability to compose messages in Front.

Problem AI compose automatically includes a closing salutation and signature, but users already have these in their signature settings. Users must manually remove the duplicate closing each time. Request Exclude the closing salutation and signatur...

Problem AI Compose does not reference attachments (like PDFs) from the conversation when generating reply suggestions. Request Allow AI Compose to use conversation attachments as context to provide more relevant and informed reply suggestions.

Problem The AI compose tones do not align with how an individual company communicates and do not reflect their unique brand voice. Request Enable users to create custom AI tones based on their company's communication style, or allow the AI to lear...

Problem There's no streamlined way to compose messages based on predefined prompts or templates, requiring teams to manually compose similar responses repeatedly. Request Enable composing messages from custom prompts that generate dynamic response...