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All ideas

Showing 543 of 543
304 VOTE

Mobile support for calendar

Ability to access calendar in the Front mobile app for iOS and Android
about 2 years ago in Mobile 8 Backlog
161 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.
4 months ago in Composer 6 Planned
151 VOTE

Ability to @mention a team

This will allow users to @ mention an entire group/team in a comment to notify all individuals at once.
over 2 years ago in Comments / @ mentions 2 Backlog

Mark an inbound or outbound message as high or low importance

Inbound and outbound messages in Outlook can be set to have high or low importance: Requesting...
4 months ago in Email channels 0 Backlog

Microsoft Teams integration

Send and receive messages to/from Microsoft Teams directly inside Front.
over 1 year ago in New integration requests 0 Backlog

Comments will not cancel a snooze event

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...
about 2 months ago in Snooze 1 Backlog

Knowledge Base / Help Center

Knowledge Base functionality to provide your customers with articles and guides that answer common questions.
9 months ago in Knowledge Base 2 Planned

Setting to turn on/off auto-shared drafts

Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
2 months ago in Core Product Experience 0 Backlog

See how a rule works during rule creation

As an Admin, I want to be able to create a rule and immediately see how it impacts my inbox while I am creating the rule, so that I don't need to wait a few days to better understand whether it's behaving in the way that I need it to behave. Pleas...
3 months ago in Rule management / Workflows 1

Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.
over 1 year ago in New integration requests 0 Planned