When I @mention someone in an email, I would like the user's contact to be automatically added as a recipient or at least given the option to tag them in the body to make specific call outs.
Guest
Jun 25, 2025
I see this should have been pretty standard. We shouldn't reinvent the wheel, take what is good, and build upon that to make it better.
Seeing this FR was created 3 years ago, could the Front team come back with a concrete timing when this could be expected. This is a major roadblock for transferring our complete company to Front.
The lack of @tagging for external parties has been a significant challenge. Many teammates are reverting back to Outlook to get their business done efficiently. Many external parties have rules set up in their personal inboxes to flag @mentions - when the emails are sent from Front, they do not correctly tag the external and responses have been slowed. There is no getting around adding this feature.
Can we please get this feature already, it's been "backlogged" forever?? Not everyone is on FRONT and we should be able to @ someone we are specifically talking to in an email.
Can we please get this feature already, it's been "backlogged" forever?? Not everyone is on FRONT and we should be able to @ someone we are specifically talking to in an email.
This is one of the biggest product gaps in Front, and such an obvious feature. When you are on an email thread with 10+ recipients, this feature is huge. I have to write these emails instead in either Gmail or Outlook since Front does not support this. It is a real deterrent in getting my team to adopt this software.
Also adding to this. We'd also be ok with it just tying into existing contacts within Front, and not necessarily the contacts in Google Workspace or AD.
This would be great. The comment feature is great but tagging within the email also shows the receiver that you are bringing in others, which often is a good idea.
We just did an internal survey of Front Users six months into use, every single respondent mentioned the ability to @mention users from our Active Directory as the thing they would like to see the most!
This would be very helpful and would reduce the friction converting a team from tools like Outlook and Gmail where they've grown used to @ mentioning people in the body of the email as a way to draw attention to a specific section of the email that requires their action or attention. @ mentions on comments are okay for internal purposes, but sometimes you really need it in the body of the email instead.
I see this should have been pretty standard. We shouldn't reinvent the wheel, take what is good, and build upon that to make it better.
Would be a big win as the feature is widely used by our enterprise customers
Seeing this FR was created 3 years ago, could the Front team come back with a concrete timing when this could be expected. This is a major roadblock for transferring our complete company to Front.
@ ope, doesn't work here either, Front.
this should be standard on ANY messaging app. Get it together!!
Curious that this is in the backlog since 2023 while it's a native feature on Outlook
The lack of @tagging for external parties has been a significant challenge. Many teammates are reverting back to Outlook to get their business done efficiently. Many external parties have rules set up in their personal inboxes to flag @mentions - when the emails are sent from Front, they do not correctly tag the external and responses have been slowed. There is no getting around adding this feature.
Can we please get this feature already, it's been "backlogged" forever?? Not everyone is on FRONT and we should be able to @ someone we are specifically talking to in an email.
Can we please get this feature already, it's been "backlogged" forever?? Not everyone is on FRONT and we should be able to @ someone we are specifically talking to in an email.
This would be a great feature, thank you for submitting.
Please add this ability to @ someone in an email.!!!!!
quite important to have this to avoid switch back to outlook..
This is one of the biggest product gaps in Front, and such an obvious feature. When you are on an email thread with 10+ recipients, this feature is huge. I have to write these emails instead in either Gmail or Outlook since Front does not support this. It is a real deterrent in getting my team to adopt this software.
PLEASE make this a priority, we need this feature!!
Also adding to this. We'd also be ok with it just tying into existing contacts within Front, and not necessarily the contacts in Google Workspace or AD.
This would be great. The comment feature is great but tagging within the email also shows the receiver that you are bringing in others, which often is a good idea.
To call attention to a specific person who needs to act upon receiving an email, a feature similar to Outlook's "@soandso" would be a huge benefit.
We just did an internal survey of Front Users six months into use, every single respondent mentioned the ability to @mention users from our Active Directory as the thing they would like to see the most!
Hi team, I'm also looking actively to get this supported... including many of my team members.
This would be very helpful and would reduce the friction converting a team from tools like Outlook and Gmail where they've grown used to @ mentioning people in the body of the email as a way to draw attention to a specific section of the email that requires their action or attention. @ mentions on comments are okay for internal purposes, but sometimes you really need it in the body of the email instead.