When I @mention someone in an email, I would like the user's contact to be automatically added as a recipient or at least given the option to tag them in the body to make specific call outs.
To call attention to a specific person who needs to act upon receiving an email, a feature similar to Outlook's "@soandso" would be a huge benefit.
We just did an internal survey of Front Users six months into use, every single respondent mentioned the ability to @mention users from our Active Directory as the thing they would like to see the most!
Hi team, I'm also looking actively to get this supported... including many of my team members.
This would be very helpful and would reduce the friction converting a team from tools like Outlook and Gmail where they've grown used to @ mentioning people in the body of the email as a way to draw attention to a specific section of the email that requires their action or attention. @ mentions on comments are okay for internal purposes, but sometimes you really need it in the body of the email instead.