RELATED IDEAS
Mark an inbound or outbound message as high or low importance
Inbound and outbound messages in Outlook can be set to have high or low importance: https://support.microsoft.com/en-us/office/mark-a-message-as-high-or-low-importance-44be4160-d3d9-4f26-97bd-46359b845ae3?ui=en-us&rs=en-us&ad=us
Requesting the support of this feature in Front
Outlook does this today, why would front choose not to enable a feature that could tie-in or trigger both send/received response from outlook users to co-exist? If you want users to make a switch, you'll need to give them what they're used to, and then add on from that point. This is just one example.
This is very necessary in my field as we have priorities that must be marked for immediate response. Especially since we deal with quick deadlines. It is very necessary and would be an awesome addition for us to use.
Joining for the replier before, it would be nice to see the important mark, just like in Outlook. I am also handling it with priority if it is sent to me like that, the same is true for our clients.
At the very least, it feels like Front should use the High Importance flag on an incoming email and Tag it (maybe that's a feature that can be turned on or off by inbox) but some kind of visibility to a customer saying it's important seems to currently be missed.
Hey there - Although Front has not chosen to build this feature as of today, we are always revisiting our priorities based on customer demand. Please continue to vote for this idea if you find it useful, and we'll continue to evaluate the idea as part of our product strategy. Thank you!
Front has said that as this is an Outlook-specific feature they have decided not to build it. See this thread in Front community for more information - https://community.front.com/workflows-discussion-47/high-importance-for-emails-611?postid=1323#post1323
A lot of senders rely on us taking a prompter action based on the email's high importance. Would be great to get this visibility back.