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SMS

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Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.
about 2 months ago in Existing integrations / SMS 0 Backlog

Tag individual messages within an SMS thread

Add a tag to an individual message within an SMS thread
2 months ago in SMS 0 Backlog