Developer Platform

Send and receive messages to/from Microsoft Teams directly inside Front.

We’d like the ability to programmatically close conversations using the Front API. Right now, the API allows updating a conversation’s status to archived, but there’s no way to mark it as closed. This creates a challenge for teams like ours who re...

Allow certain apps to be authorised at a workspace rather company wide level. For multi-department or multi-org companies using Front, are scenarios in which different teams use different instances or workspaces for the same application. E.g. Jira

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

3CX is a popular telephony solution, particularly in EMEA

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.

As the title suggests, getting this information is helpful to display it in external systems, feed it into LLMs for account insights, and more.

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

Ability to integrate iMessage Business Chat as a channel in Front.