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"Waiting" & "Resolved" Tabs in Personal Section

No description provided
2 months ago in Core Product Experience 0 Backlog

Improved calendar notification for date/time changes

If a calendar invite has been changed, the notification which comes through does not always show the date/time of the meeting, just that the meeting has been changed. I then have to go into my Outlook calendar to check what that notification says.
over 1 year ago in Calendar View / Managing/Updating Events 0 Backlog

Customize timeframe of automatic chat widget refresh

Currently there is a hardcoded 6-hour refresh window for the chat widget (as long as 30-min have elapsed since a message has been received from the chart visitor). However we have chat visitors who return more frequently than 6 hours so we'd like ...
about 1 year ago in Live Chat 0 Planned

Knowledge Base Analytics

Must be able to review and improve content and see how cards are being used.
about 1 year ago in Knowledge Base 0 Already available

Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.
about 1 month ago in Core API 0 Backlog

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...
9 months ago in Dev Relations / Front Chat 1 Backlog

CSAT link expiration

Set a duration after which the survey is not accessible
6 months ago in CSAT - Customisation - Survey 1 Backlog

Sent items in shared inboxes

Ability to see Sent items from Shared inboxes
almost 2 years ago in Core Product Experience 1 Backlog

Co-owning scheduling links

I would like to share ownership of the scheduling links with other team members for when I am out of the office or need a team member to manage to scheduling link.
about 1 month ago in Schedule - manage your calendar 0 Backlog

Ability to select multiple attachments

Ability to select multiple files at once when attaching to an email
almost 2 years ago in Core Product Experience 1 Backlog