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Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
11 months ago in New integration requests 1 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
about 1 year ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Show summaries for all conversation previews

Show the conversation summaries when it can help understand what a conversation is about, across the app so a user can work faster. For example, showing the summaries on conversation previews in the inbox view the search view linked conversation t...
4 months ago in AI / AI summary / Core Product Experience / Search result previews (P2) 0 Backlog

[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy
4 months ago in AI / AI similar conversations 0 Backlog

Unread counters for shared inboxes

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
over 1 year ago in Core Product Experience / Links 0 Backlog

Ability to collaborate on and review Knowledge base articles with teammates

Leverage comments and tag teammates to be able to collaborate on knowledge base drafts
about 1 year ago in Knowledge Base 0 Backlog

Display history of template creation, and show when last used

In the UI of the "Message Templates" section of Front, i'd like to be able to be able to see the history of the message template (primarily, who created it, and who last edited it), as well as see when it was last used. If I see we have templates ...
8 months ago in Message templates 0 Backlog

LinkedIn messages channel

No description provided
over 2 years ago in New integration requests 2 Backlog

Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
over 1 year ago in Printing 0 Backlog