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Different signature on reply emails than on initial email

Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...
about 1 year ago in Signatures 2 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
3 months ago in Admin Experience / Resource management permissions 0 Backlog

Display available teammates in Chat Widget

When a site visitor opens the chat widget, display the avatars of the available teammates assigned to the chat channel. As an example, there may be 4 or 5 teammates that handle chat messages from one client. When that client opens the chat widget,...
22 days ago in Front Chat / Live Chat 0 Backlog

Add import from URL for HelpDocs knowledge bases

No description provided
about 1 month ago in Knowledge Base 0 Backlog

UI to build forms for embedding in external website

I was on a call with Tarion and they wanted to be able to embed a form on their website but they're not that technically sufficient with HTML, so they're probably going to use a 3P. It would be great if Front could provide a drag and drop feature ...
6 months ago in Other channels 0 Backlog

Rank search results based on the recency of the match and not the most recent activity on the conversation

Description: Search results are ranked chronologically but based on the last activity time of a conversation containing a match, and not based on the activity time of the search match in the conversation. For example for the search query: acme@acm...
11 months ago in Search Ranking 0 Backlog

Ability to select multiple attachments

Ability to select multiple files at once when attaching to an email
about 1 year ago in Core Product Experience 1 Backlog

Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
4 months ago in Admin Experience / Message templates 0 Backlog

Create linked conversations to an existing conversation using the public API

The ability to create a linked conversation via the API and attach it to an existing conversation
2 months ago in  0 Planned

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
about 3 years ago in Composer 2 Backlog