All ideas

Problem The green dot for online teammates looks too similar to the grey dot for logged-out teammates, making it hard to quickly see who is available. Request Use a brighter or lighter green color for the online status indicator to create clear vi...

Problem The composer does not support text or image alignment — content cannot be right-aligned, centered, or left-aligned. Request Add alignment controls (left, center, right) for text and images in the composer.

Problem There is no way to see outbound messages sent from a shared inbox — only received conversations appear. Request Add a sent items view for shared inboxes.

Problem Only company-level admins can invite new teammates, creating a bottleneck for teams that need to onboard members quickly without waiting for IT approval. Request Allow company admins to delegate invitation permissions to team/workspace adm...

Problem German-speaking teammates can't use Front in their preferred language. Request Make Front's interface, help documentation, and communications available in German.

Problem Calendar event invitations require adding attendees one by one — there is no way to invite an entire teammate group or contact list at once. Request Allow selecting teammate groups and contact lists when adding participants to calendar eve...

Problem The desktop app taskbar icon only updates the unread count badge when new emails arrive — the icon itself does not change, making new messages easy to miss. Request Change the taskbar icon color (e.g., to gold) when unread messages arrive,...

Problem Chatbot flows cannot merge different paths or reuse shared content — identical paths must be duplicated, making the flow hard to maintain. Request Allow merging chatbot paths and reusing path segments across a flow to eliminate duplication.

Problem There's no way to quickly schedule a meeting with all recipients of an email from within Front. Request Add a 'Schedule meeting' option in the email action menu that pre-populates a calendar invite with all recipients from the email's To a...

Problem The API can only archive conversations, not close them. Archived conversations reopen when customers reply, making it difficult to distinguish new inquiries from returns programmatically. Request Add an API endpoint to close conversations.