Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2177 of 2177

Customize the display of a metric in Analytics

Choose whether a metric breakdown should be represented as a table or a diagram. In the case of a diagram, choose the type of diagram.
12 months ago in Customization 0 Backlog

When opening an EML attachment and replying to it make Front use the users default channel

Currently when replying to an EML file that is opened in Front it will do the following for selecting the reply channel: Available private channel First available shared channel, sorted by alphabetical order Please update it to add the users...
3 months ago in  0 Backlog

LinkedIn messages channel

No description provided
almost 4 years ago in New integration requests 6 Backlog

Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
about 3 years ago in Developer Platform 7 Backlog

Export AI message summary via API

As the title suggests, getting this information is helpful to display it in external systems, feed it into LLMs for account insights, and more.
7 months ago in Core API 0

Rule action to 'close conversation'

Hello, I was testing the 'close conversation' functionality and it can be usefull although we would like to check if we can automate this. The idea is to close a conversation after we have send the CSAT email to the user.
9 months ago in Core Product Experience / Rule actions 1 Backlog

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule. Some companies wish to leverage the unsubscribe feature for teammates when they're away for vacation o...
over 2 years ago in Mute / subscribe 1 Backlog

Customize information display on the conversation list

It would be nice to be able to choose the information displayed on the conversation list. For instance, if we want to display the end-user involved in the conversation or just the subject email or the assignee.
11 months ago in Core Product Experience 1 Backlog

Schedule a meeting from an email

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...
almost 2 years ago in Cal/scheduling efficiency 2 Backlog

Rule action to snooze conversation

Ability to snooze a conversation from rules.
almost 5 years ago in Missing core rule actions 16 Backlog