All ideas

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.

It would be great to have a way to "mark conversations as distinct" or "keep separate" so that the option to merge disappears at the bottom of the conversation (if it's appearing to being with). We've noticed use cases where we need to keep conver...

If a teammate group's membership is managed by an IdP (Entra, Okta, etc.), the teammate group cannot be edited in Front via the API. This behavior prevents Admin from controlling a teammate group's contacts and contact list access. To control the ...

A native importer for Confluence so that admins can directly import content from Confluence as opposed to using the CSV import or the API.

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...

Allow for usage of AI Translate functionality (message is received, language is auto-detected and user is able to translate message into language of their choice) in channels beyond email. Specifically, Chat, Portal, WhatsApp, SMS, Slack, and Cust...

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...