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MCP Server for AI Agents

In order to connect FRONT with AI agents, an MCP Server would make this incredibly more easy than handling all the APi tasks.
about 1 year ago in AI / Developer Platform 2 Backlog

Enable/disable Macros

Rules have the option to be enabled or disabled. having this Feature in Macros, allows me to start building exactly how I need it. Save, and come back to finish up the macro. Or test variations of the same macro to see which gives us best results.
2 months ago in Workflows 1 Backlog

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule. Some companies wish to leverage the unsubscribe feature for teammates when they're away for vacation o...
over 2 years ago in Mute / subscribe 1 Backlog

Rule action to snooze conversation

Ability to snooze a conversation from rules.
almost 5 years ago in Missing core rule actions 16 Backlog

Schedule a meeting from an email

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...
almost 2 years ago in Cal/scheduling efficiency 2 Backlog

"Move to inbox" action: do not auto-archive personal copies for participants

Stop auto-archiving personal copies for teammates who are Participants when the conversation is moved from an individual's inbox to a shared inbox via the 'move to inbox' rule.
2 months ago in Workflows 0 Backlog

Rule action to 'close conversation'

Hello, I was testing the 'close conversation' functionality and it can be usefull although we would like to check if we can automate this. The idea is to close a conversation after we have send the CSAT email to the user.
9 months ago in Core Product Experience / Rule actions 1 Backlog

When opening an EML attachment and replying to it make Front use the users default channel

Currently when replying to an EML file that is opened in Front it will do the following for selecting the reply channel: Available private channel First available shared channel, sorted by alphabetical order Please update it to add the users...
3 months ago in  0 Backlog

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...

More granular conditions to the CSAT rule

This could help increase response rates on surveys by sending them only at times when people are more likely to respond. Ideally, we would like to keep the current Delay and be able to add additional criteria. For example, it would wait 24 hours a...
over 2 years ago in CSAT / Rule conditions 1 Backlog