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Status Backlog
Categories Admin Experience Message templates
Created by Guest
Created on Nov 6, 2023

RELATED IDEAS

Support variables in message template subject lines

Problem
Message template variables can only be inserted in the body, not the subject field, limiting customization and personalization of outgoing emails.

Request
Allow message template variables to be used in the subject field so teams can personalize subjects with customer names, IDs, or other dynamic values.

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2 MERGED

Support dynamic variables in template subject lines

Merged
Problem Message templates don't support dynamic variable syntax in subject lines, limiting personalization in manual sends. Request Allow template variables (e.g., {{account.name}}) in subject lines.
3 months ago in Message templates 0 Backlog