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Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...
over 1 year ago in Contacts P4 Plugins / Existing integrations 0 Backlog

Customers helped

Count number of contacts /account interacted with
almost 5 years ago in New metrics 0 Backlog

New permission to create signature

Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.
almost 5 years ago in Permissions / Signature management 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
almost 5 years ago in Conversation/inbox permissions 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 3 years ago in Scheduling Links 1 Already available

Make spam menu accessible without opening email

Emails in spam hide external images by default. Sadly, there is no button to block the sender and move the email to spam without first opening it, which loads all of the images per the user's preferences. Adding new buttons to the context menu wou...
over 1 year ago in P2 display - conversation list 0 Backlog

CSAT: in-email customizable surveys

Ability to send a survey as part of an email body.
almost 5 years ago in CSAT 0 Backlog

Share more data in analytics scheduled reports (including visuals)

Scheduled report contains only a "hint" on what is on the full view Wnen sent to external parties that do not have access to Front, they can't access all the rest \(in particular the graphs missing metrics\.\.\)
over 3 years ago in Scheduling and automation 0 Backlog

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...
over 1 year ago in Admin Experience 0 Backlog

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.
over 1 year ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog