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Native features

Support multiple tabs in the desktop app

Problem The desktop app only supports a single view, forcing users to navigate back and forth when they need to reference one conversation while working on another (e.g., copying info into rules). Request Add tab support to the desktop app so user...
over 2 years ago in Native features Backlog
135 VOTE

Add French language support

Problem French-speaking teammates can't use Front in their preferred language. Request Make Front's interface, help documentation, and communications available in French.
almost 5 years ago in All platforms Backlog

Support full offline mode in the desktop app

Problem Front requires an internet connection to function — users cannot read, compose, or manage conversations when offline. Request Add offline support to the desktop app so users can access core functionality (reading, composing, triaging) with...
over 5 years ago in Desktop Backlog

Expand the right-click context menu

Problem The right-click context menu lacks common actions — users cannot copy attachments, drag email addresses from header fields, or quickly fix spelling errors via right-click. Request Expand the right-click menu to include attachment copy, ema...
almost 5 years ago in Desktop Backlog

Mobile app - Copilot Summaries

I would like to suggest an idea for our mobile application. Currently, there is no way to summarize email threads within Front on the mobile app. All users of Front who are on the go could benefit from this, and it would also be a strong selling p...
3 months ago in AI summary / Mobile

Collapse subtags on the mobile app

Problem Subtags cannot be collapsed under their parent tag on mobile, requiring excessive scrolling to reach tags listed further down. Request Allow collapsing and expanding subtag groups on the mobile app.
over 3 years ago in Mobile Backlog

Multi-Select Threads on Mobile App

Mobile app allows filtering, tag-views. BUT it doesn't allow multi-select (in order to mark read, unread, delete, or add new tag). Makes the Front mobile version almost impossible to use. Have to open and delete each thread one-by-one :\ I’m talki...
8 months ago in Mobile Backlog

Improve Mobile Experience

A lot of functions are missing in Mobile version, such as mark unread mark as spam discussions change inboxes
4 months ago in Mobile Backlog

Contacts and accounts plugin on mobile

Problem The contacts and accounts plugin available on the web and desktop app is not available on the mobile app. Request Add the contacts and accounts plugin to the mobile app to provide feature parity.
about 2 years ago in Native features Backlog

Windows app caching control

The Front Windows app currently has a fixed local cache limit. This may be too restrictive in the case of handling high volumes of emails, attachments and photos. Allow customers or admins to configure the Front Windows desktop app cache limit. En...
3 months ago in Desktop Backlog