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Hide Archived Tags for Analytics/Rules Creation/Email Tagging

When tagging an email, searching through analytics, or creating rules it is useless to see the huge list of archived tags. The only location where we need to see the archived tags is in the search. This feature make it really hard to browse throug...
almost 2 years ago in Views and filters 0 Backlog

Custom Fields: Drop Down with Multi-Select

Add the ability to select more than one value in drop down custom field.
almost 2 years ago in Custom fields 0 Backlog

Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.
almost 2 years ago in New integration requests 0 Will not do

Add messages with SLA in Create Analytics Report API

It would be great to alse get the messages with SLA in the Create Analytics API similar to number of SLA breach to be able to calculate the % SLA achievement
almost 2 years ago in Exports, API and connectors 0 Backlog

Display the Subject when filtering the data based on the Comment

Hello, When filtering the [Type] column by the value "comment" we would appreciate the possibility to display the data in the [Subject] column? Currently, no data is displayed in the Subject column when filtering by Comments. I understand that Com...
almost 2 years ago in Exports, API and connectors 0 Backlog

Increase analytics export speed

No description provided
almost 2 years ago in Exports, API and connectors 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
almost 4 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Add delete button for knowledge bases

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.
almost 2 years ago in Knowledge Base 0 Backlog

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".
almost 2 years ago in Core Product Experience 0 Backlog

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
almost 2 years ago in Developer Platform 0 Backlog