2
VOTE
Status
Backlog
Categories
Existing integrations
Other (Contacts)
Created by
Guest
Created on
Dec 27, 2023
RELATED IDEAS
Schedule Salesforce sync during off-hours
Problem
Salesforce syncs run during work hours and impact Salesforce performance, which can disrupt other dependent tools and systems.
Request
Allow custom scheduling of CRM sync to run outside business hours.
Our sync takes many hours to run as we are syncing hundreds of thousands of accounts and contacts. Because of this, it pretty much runs all work day and you cant make any changes while it runs. Since we cant necessarily chose when this runs, and you cant make any changes while its running we are often left having to work around this sync and make changes after hours or early in the morning to catch it while its waiting.
Either allowing this to be scheduled, or giving users the ability to stop it while its running would make it much easier for minor changes like adding a field or mapping where data is sent.