All ideas

Problem Application object custom field variables are hidden in drafts until the draft is taken over, creating confusion about whether variables exist. Request Display app object fields and variables in drafts before takeover so teammates can see ...

Problem Long server URLs are truncated in the Connector configuration interface, making it difficult to verify the complete endpoint. Request Display the full server URL in a tooltip when hovering over a truncated URL field.

Problem Dynamic Objects identify text patterns every time they appear, creating unnecessary context insertions in comments when the same pattern repeats. Request Option to restrict Dynamic Object pattern identification to messages only, excluding ...

Problem List Picker Messages are not supported for WhatsApp, so they are not imported into Front. Request Add support for WhatsApp List Picker Messages with proper importing.

Problem Teams discuss topics internally but need to communicate outcomes to external parties. Currently, they must manually compose a new email and copy relevant content from the discussion. Request Create an email message from an ongoing discussi...

Request Allow users to set a default calendar view (monthly instead of weekly) that persists across sessions, eliminating the need to switch views after logging in.

Request When forwarding an email using a shortcut, include the original email's attachments.

Request Add a native TrustPilot integration to Front, enabling teams to monitor and respond to customer reviews and feedback.

Request Enable syncing internal notes between Front conversations and Zoho CRM records.

Request Support custom lead rating fields when synchronizing data with Zoho CRM.