All ideas

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

Some customers have SLA only for the first message, we would need First Reply Time Goals specifically.

Today we need to check analytics views one by one to track scheduled reports.The customer is asking for a single view to track all scheduled reports.

Allow customers to book times with you below 15 minutes (a 10 minute meeting for example)

In the Front Scheduling Links, the ability to make a "meeting request" instead of booking directly so that the organizer/Scheduling Link owner needs to confirm the meeting first

Number of drafts created by teammate, time in draft before sending etc.

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...