All ideas

Problem The calendar view reverts to the default weekly view each time the app is closed and reopened, requiring users to manually switch back to month view. Request Persist the user's calendar view preference (e.g., month view) across app sessions.

Request Send notifications when scheduled emails fail to send, so teammates can verify that critical daily messages reach their recipients.

Front's chatbot does not recognize line breaks. This means that requests group into large blocks of text that can be difficult to decipher - and lead to errors. It also differs from how the customer intended to submit their request (since line bre...

Problem Users can't easily start a new chat from the main chat modal; the current workaround (undo button) is not intuitive. Request Provide an API or UI feature to display a "Start new conversation" button prominently in the chat footer so users ...

I have a use case where I match text patterns in a message body (like ORDER-{digits}) and want to convert all matches to markdown links ( `[ORDER-123](https://example.com/orders/ORDER-123)` ) Right now this is not supported - as there's no way to ...

Problem Merge suggestions can be inappropriate for some conversations, and lacking an ignore option leads to accidental merges that break thread context. Request Add the ability to dismiss or ignore merge suggestions for specific conversations.

Problem When attaching files, must choose between computer and Google Drive each time, which is repetitive for users with a preferred source. Request Set a default attachment source so the attachment button immediately opens your preferred locatio...

Request Include accessibility alt text for CSAT survey star ratings to improve screen reader compatibility.

Problem Teammates are limited to 200 AI Compose requests per day but have no visibility into their current usage, making it difficult to self-manage and avoid exceeding the limit. Request Display each teammate's AI Compose request count for the cu...

Problem Notification settings are binary: either receive notifications for all group inbox messages (assigned or unassigned) or none at all, with no way to exclude notifications from conversations already assigned to teammates. Request Allow users...