Compose - write efficiently with quality

Problem Message templates don't support dynamic variable syntax in subject lines, limiting personalization in manual sends. Request Allow template variables (e.g., {{account.name}}) in subject lines.

Problem New users don't realize the From field in the conversation composer is editable, preventing them from creating messages on non-default channels (email, SMS, voice). Request Make the From field's editable state more obvious with a visual in...

Problem Message templates only save body content, so users must manually add recurring recipients (To, CC, BCC) each time. Request Allow message templates to include pre-filled To, CC, and BCC recipient fields.

Problem When viewing a long conversation, there's no quick way to jump back to the beginning. Request Provide a keyboard shortcut or button to jump to the first message in a conversation.

Problem After applying a message template, users must manually add the associated tags to the conversation, adding extra steps to a repetitive workflow. Request Allow message templates to include tags that are automatically applied to the conversa...

Problem The same full email signature appears on every reply in a thread, becoming repetitive and cluttering the conversation. Request Allow configuring a separate, shorter signature for reply emails — keeping the full signature only on the first ...

Problem Once an email is sent, there is no way to cancel or retrieve it, even immediately after sending. Request Add an undo-send window or email recall capability to cancel a sent email within a configurable time period.

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.

Problem Return dates must be typed manually into time off auto-responder messages, requiring updates in multiple places if dates change. Request Add template variables (e.g., {{time_off.end_at}}, {{time_off.start_at}}) to auto-responder templates ...

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...