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Status Backlog
Categories Core API
Created by Guest
Created on Jun 2, 2025

Add timestamp for the field "resolved_at" through APIs or exports

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point.


In addition we should be able to get the last status timestamp through API. Not only resolved_at but timestamp for all our custom statuses

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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