I want to be able to bring in product line item data stored in a Google Sheet so that Ask Copilot can leverage this data to answer team member questions such as: - What products do we offer with X attribute and Y type
App requests can be rate-limited and, if they are, they are never retried automatically. Rate-limit errors are inherently retry-able, so Front should be able to retry them safely, which should drive up workflow success rates.
Problem Teams are using Microsoft Teams for communication, but conversations with them can't be handled directly in Front without switching between apps. Request Send and receive Microsoft Teams messages directly within Front conversations.
Problem Integrating AI agents with Front currently requires handling API implementation details manually, which adds complexity. Request Provide an MCP Server for Front to simplify integrating AI agents and external tools.
Summary Add a rule trigger that fires whenever a conversation's existing Application Object is refreshed and one or more of its values change. Problem Currently, App Triggers assume the external system can format the webhook in the exact format ex...
Problem The Core API does not support linked conversations, so integrations cannot programmatically create or read conversation links. Request Add API endpoints for creating, reading, and deleting conversation links.
Problem There is no way to communicate with non-Front teammates over Google Chat without leaving Front. Request Add a Google Chat integration (plugin or channel) to send and receive Google Chat messages within Front.
Problem 3CX, a popular telephony solution especially in EMEA, has no native integration with Front. Request Add a 3CX integration so teams using 3CX for voice can manage calls within Front.
Use Service Principal Auth for SharePoint knowledge integration
Request Allow connecting SharePoint files to Front AI using Service Principal (application-level) authentication instead of Authorization Code, which requires individual user accounts and is impractical for production environments.
Problem Teams can't receive and manage iMessage Business Chat conversations in Front alongside other channels. Request Integrate iMessage Business Chat as a channel type in Front so conversations can be received and responded to directly.