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Status Backlog
Created by Guest
Created on Jun 11, 2025

Inbox experience: view pending time-delayed rules in conversation activities

Being able to see triggered (but not yet run) rules inline with actions would be great so we can know (at a glance) if something may happen to a ticket, both for just general knowledge sake, but also debugging purposes. Even better if there was a countdown / time-to-run on there.

  • ADMIN RESPONSE
    Jul 18, 2025

    Your idea is now live and open for voting.

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