Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2140 of 2140

Add delete button for knowledge bases

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.
over 1 year ago in Knowledge Base 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 3 years ago in Live Chat 0 Backlog

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".
over 1 year ago in Core Product Experience 0 Backlog

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
over 1 year ago in Developer Platform 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
over 3 years ago in Scheduling Links 0 Backlog

Allow multiple scheduled deliveries for a same analytics view

Problem to solve: Currently for a given reporting view, you can only trigger a single schedule export Thus with a single capability for the period But a same user may want to have daily reports for its manager and then a consolidated weekly and mo...
over 3 years ago in Scheduling and automation 0 Backlog

csat: stars accessibility - alt text

No description provided
over 3 years ago in CSAT 0 Backlog

Chat CSAT: allow to proactively leave feedback

No description provided
over 3 years ago in CSAT / Live Chat 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
over 1 year ago in Admin Experience 0 Backlog

Language support: Thai

No description provided
over 1 year ago in Native features 0 Backlog