All ideas

Please add the ability to add / install custom fonts in order to support corporate branding, specific design/format needs, and more.

Ability to cancel & retrieve an email after sending

Please consider adding a trigger for "being notified" (especially triggered by another rule). This would be incredibly powerful for daisy-chaining workflows. e.g., trigger rule when I have been notified by another rule. Use case: when an email is ...

Allow certain apps to be authorised at a workspace rather company wide level. For multi-department or multi-org companies using Front, are scenarios in which different teams use different instances or workspaces for the same application. E.g. Jira

Front's inbox delegation feature allows you to give another user temporary access to your inbox (to view and take some actions, but not respond or comment by impersonating you). It means that if a customer writes into that individual inbox, it won...

Ability to copy message templates.

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

Ability to integrate iMessage Business Chat as a channel in Front.

Some conversations don't need to be answered (newsletters, automations etc.). They are archived/resolved very fast and therefore skew analytics' metrics. Conversation stages offered a "no action needed" status, but are now deprecated. The "archive...

When I'm out of office for an extended time I set a vacation responder for emails. It would be helpful to enable the same thing for cases where a teammate @mentions me in an internal comment. Having a "comment vacation responser" could allow the s...