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Keep calendar reminder notifications visible until manually dismissed

Make calendar reminders more obvious either visually or with sound.
almost 3 years ago in Event notifications 2 Backlog

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.
18 days ago in Existing integrations 0 Backlog

Home page and News pages built into the Front Chat widget for proactive messaging

We love Front but find the chatbot lacks some nice features that Intercom has with the chatbot. We would love to see the Front chatbox be upgraded to allow proactive messaging/information to be shared. We would use this to share news about our lat...
18 days ago in Chatbots / Live Chat 0 Backlog

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
about 2 months ago in New integration requests 0 Backlog

Display chat metadata like location, IP address, browser, device type etc.

No description provided
7 months ago in Front Chat / Live Chat 0 Backlog

Create & view events from ICS files

No description provided
over 2 years ago in Create New Event 6 Backlog

CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.
almost 3 years ago in CSAT - Customisation - general 8 Backlog

Rules for Discussions

Adding the ability to apply rules to Discussions in the same way rules can be applied to messages in inboxes. A new trigger for "discussion is added" or something along those lines so we can auto-tag/assign/archive discussions following the same w...
about 1 year ago in Workflows 0 Backlog

Ability to merge & reuse chatbot paths within a chatbot flow

Currently there's no way to merge different paths within a chatbot flow, or to reuse content a chatbot path in multiple places within a chatbot flow. This results in chatbot flows that have multiple identical paths, which makes it difficult to mak...
8 months ago in Chatbots 0 Planned

Ability to duplicate message template

Ability to copy message templates.
over 1 year ago in Message templates 1 Backlog