Localize the chat widget for non-English languages
Problem
The chat widget is English-only — all UI text (buttons, prompts, chatbot flow labels) cannot be translated for non-English customers.
Request
Support localization of the chat widget, including the customer details form, 'Start new conversation' button, and all chatbot flow text.
I'm a consultant trying to implement Front on a client and without the widget in Portuguese it is getting hard. Brazil is such a huge market for you, In Brazil most companies rely on WhatsApp for customer support, and you're very well positioned to dominate this market compared to the local options. You just need to translate, it should be so easy to do it. We are in 2026. Use AI a little bit, for crying out loud.
Please add this. We urgently need DE, IT, ES, PT, NL and many more. Thank you.
German language support will be manadatory when we implement a Chatbot with AI support. Currently looking into alternatives as Front sadly doesn't have the support yet.
I agree that if the support is being provided in different countries with different websites, then the chat should be visible for the customer in their local language.
For us the important languages are: Estonian, German, Italian, Spanish, Hungarian, Polish, Latvian, Lithuanian, Portugese, Romanian, Czech, Finnish, Norwegian, Swedish, Dutch, French, Bulgarian, Turkish, Danish. (at least the option to translate ourselves)
Norwegian 🇳🇴 (at least the option to translate ourselves)
we need French and German for our company !
happy to add Czech translation, but i’d prefer language customisation too
Danish 🇩🇰
This is a no brainer. International websites need this.
Spanish please! thanks
+1 on this one. Most of our users speak Spanish and don´t understand any English (many older people and from small towns inside the country). I hope you can prioritize it. Thanks
Front users are everywhere around the globe and serving users speaking different languages. It is essential to make them feel at home by greeting them in their language. Front is doing OK on this, as one can customize most of Front Chat messages. However, the pre-chat form is lost in translation and we need to salvage it.