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    [language] More language support for AI Compose translate and AI message translate

    We want more language support for the translate action in AI compose and the AI message translation feature. Languages like: Norwegian Hungarian Czech Latvian Lithuanian
    11 months ago in AI / AI compose / AI language / AI message translation 4 Backlog

    Conversation custom fields in Analytics

    Ability to filter in analytics by conversation custom field (similarly to tags)
    almost 2 years ago in New metrics 0 Backlog

    Display email address for failed sent message

    When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
    almost 3 years ago in Core Product Experience 4 Backlog

    [Contacts Basics] Sort & filter contacts in the contacts manager

    Being able to filter contacts & lists in the contacts manager by attributes such as account, source, last updated, name etc.
    over 4 years ago in Contacts Manager 2 Backlog

    Ability to hide all comments from a conversation

    Ability to toggle a view so that you can only see the email messages and not the internal comments.
    almost 3 years ago in Comments / @ mentions 0 Backlog

    Tags and message templates - bulk import via CSV

    Import tags and message templates via CSV
    over 2 years ago in Core Product Experience / Tags 2 Backlog

    Front Chat localization to support different languages

    Localization in the chat widget to support different languages. Includes text & buttons in the collect customer details step in the chatbot flow, the "Start new conversation" button after the chatbot auto-archives the flow, and more.
    over 4 years ago in Live Chat 14 Planned

    Dark mode for mobile app (iOS and Android)

    Please make dark mode available for phone app as well
    almost 3 years ago in Client Platform 3 Backlog

    Move Shared Inboxes to another area

    As an admin, I have all the inboxes showing in my sidebar in case someone needs to me to go look at something. I also have an inbox in the workspace I support. I'd like to be able to "pin" or star or somehow move that inbox up so it's easier for m...
    about 2 years ago in Triage - get to inbox 0 4 Backlog

    Allows using Teams scheduling links with any calendar

    I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
    about 1 year ago in Schedule - manage your calendar 1 Backlog