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Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
over 1 year ago in Schedule - manage your calendar 1 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
almost 3 years ago in Comments / @ mentions 2 Backlog

Rule trigger: when emoji is added to message

I'd like to trigger a rule when an emoji is added to the conversation. In the specific use case I have in mind, we want to loop our support team into only certain conversations that are happening in our Slack Connect channels, which are integrated...
about 2 months ago in Existing integrations / Rule trigger 0 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
almost 2 years ago in AI / AI tagging 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
almost 3 years ago in New integration requests / Plugins 0 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
about 2 years ago in Developer Platform 0 Backlog

"Move to inbox" action: do not auto-archive personal copies for participants

Stop auto-archiving personal copies for teammates who are Participants when the conversation is moved from an individual's inbox to a shared inbox via the 'move to inbox' rule.
about 2 months ago in Workflows 0 Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
almost 5 years ago in Managing/Updating Events 1 Backlog

Optionally invite teammates silently

Make sure admins can set up their instance properly, including teammate configuration, before sending out invitation notification.
about 2 years ago in Teammate invitation 0 Backlog

Dialpad & Front: Two-Way Contact Syncing

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...