All ideas

Exposing new API endpoints for extracting CSAT Scores would be very useful. For example, provide a `GET /analytics/csat` endpoint to list CSAT scores. Provide the response data in a structured way with the score, reviewer, reviewee (teammate), com...

Also: notes without a conversation

When deleting a resource like a teammate, tag, or inbox, Front should flag all the rules and macros currently using that resource so that admin can update these workflows accordingly.

As an admin, I want to share plans generated by the AI assistant in settings to other users. That way they have a clear step by step guide of how to configure something. If not, I'd have to copy and paste the text and send it to the other user

3CX is a popular telephony solution, particularly in EMEA

We want more language support for the translate action in AI compose and the AI message translation feature. Languages like: Norwegian Hungarian Czech Latvian Lithuanian

Ability to hide the reading pane or conversation view to help users better focus.

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...