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Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
almost 3 years ago in Client Platform 3 Backlog

Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
over 1 year ago in Schedule - manage your calendar 1 Backlog

Different signature on reply emails than on initial email

Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...
about 3 years ago in Signatures 2 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
almost 3 years ago in Comments / @ mentions 2 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
almost 2 years ago in AI / AI tagging 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
almost 3 years ago in New integration requests / Plugins 0 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
about 2 years ago in Developer Platform 0 Backlog

App authorisation at workspace level

Allow certain apps to be authorised at a workspace rather company wide level. For multi-department or multi-org companies using Front, are scenarios in which different teams use different instances or workspaces for the same application. E.g. Jira
3 months ago in Existing integrations 0

Dialpad & Front: Two-Way Contact Syncing

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

Granular Company-level Permissions

We currently have all our IT staff listed as company admins to handle company rules, developer options, company tags, etc. However, I don't want to give them access for other resources like billing, financial info or company preferences. We need g...
11 months ago in Admin Experience 2 Backlog