All ideas

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels. This applies to the CSAT rule template too.

This will make updating subject lines easier.

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...

Show week numbers on the Front Calendar

Front being an all in one platform without having to subscribe to a partner solution for calls

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...

Make calendar reminders more obvious either visually or with sound.

As a Front company admin deploying an API-based integration that requires access to individual teammate inboxes, I want to enable the "Allow access to my individual resources via the API" setting for all relevant teammates in bulk — either across ...