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    [language] AI summarize in a specific languages

    Be able to specify the language of the Summary.
    over 2 years ago in AI / AI language / AI summary 0 Backlog

    Select channel when replying or forwarding with rules

    Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels. This applies to the CSAT rule template too.
    about 5 years ago in Auto-reply / Rule actions 6 Backlog

    Log timeline activity on conversation subject being manually changed

    My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
    over 1 year ago in P3 display 4 Backlog

    Display the exact amount of time left before SLA breach

    SLA warnings currently show a rounded amount of time left before breach. We'd like to be able to either hover over the rounded amount to see the exact amount of time remaining, or just see the exact amount without hover.
    9 months ago in Core Product Experience / SLA 1 Backlog

    Option to display week numbers on calendar

    Show week numbers on the Front Calendar
    over 3 years ago in Calendar View 0 Backlog

    Subject line always visible in composer and individual message view

    This will make updating subject lines easier.
    about 3 years ago in Core Product Experience 6 Planned

    Create & view events from ICS files

    No description provided
    over 4 years ago in Create New Event 12 Backlog

    Native voice/calls feature

    Front being an all in one platform without having to subscribe to a partner solution for calls
    almost 2 years ago in Voice 0 Backlog

    Delete this and following events calendar option

    No description provided
    about 1 month ago in Calendar View / Core Product Experience 0 Backlog

    Support Viewing Microsoft 365 Group Calendars

    Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
    over 2 years ago in Cal Collaboration / Calendar View 5 Backlog