Increase granularity of admin permissions

Problem Admins who create rules or tags for oversight and alerting purposes cannot hide these from the wider team, which can feel intrusive to teammates. Request Allow admins to mark rules and tags as admin-only, so oversight automations run silen...

Problem Company admins need access to company rules, developer options, and company tags, but granting full admin access also exposes billing, financial info, and company preferences that shouldn't be accessible. Request Implement granular permiss...

Problem Teammate Groups can only grant default workspace access roles. Assigning non-default roles requires individual user assignments, making permission management inefficient and unscalable for large teams. Request Allow admins to select a spec...

Problem Only company admins or those with full teammate management permission can change another teammate's out-of-office status. This requires granting overly broad permissions just to handle availability. Request Introduce a dedicated permission...

Problem Workspace admins with teammate management permissions can add new licenses, causing unexpected budget overruns. Company admins must choose between granting team autonomy and maintaining budget control. Request Restrict the ability to add n...

Problem Channel and inbox permissions are linked; granting a user permission to a shared channel also grants inbox permissions, forcing admins to give access to send messages even when they only want to allow channel re-authentication. Request All...

Problem There is no way to restrict which workspaces or inboxes teammates can move conversations to, allowing users to move messages into sensitive areas they shouldn't have write access to. Request Provide more granular move permissions — either ...

Problem Analytics access controls are limited, preventing teams from restricting access to certain teammate groups or allowing company-level analytics for non-admins. Request Ability to restrict analytics access by teammate group and grant company...

Problem Billing actions (adding licenses, changing payment details, upgrading plans) are tied to the company admin role, with no way to grant billing access separately or restrict it from some admins. Request Introduce dedicated billing permission...