All ideas

Problem When an email has separate Sender and From header fields — for example, when an assistant sends on behalf of an executive — Front does not display both fields, making it impossible to tell who actually sent the message. Request Show both t...

Request Allow connecting SharePoint files to Front AI using Service Principal (application-level) authentication instead of Authorization Code, which requires individual user accounts and is impractical for production environments.

Problem When sending emails via Sequences, there's currently no way to track who clicked links or opened the email, and no ability to automatically follow up based on those actions. Request Enable click and open tracking for Sequences, with the ab...

Problem 3CX, a popular telephony solution especially in EMEA, has no native integration with Front. Request Add a 3CX integration so teams using 3CX for voice can manage calls within Front.

Problem Front requires an internet connection to function — users cannot read, compose, or manage conversations when offline. Request Add offline support to the desktop app so users can access core functionality (reading, composing, triaging) with...

Problem The conversation list cannot be sorted by sender, a workflow some users rely on in Outlook. Request Add a sort option to order the conversation list by sender or From address.

Problem Front may display only sender names without email addresses, making it harder to identify phishing attempts where display names are spoofed. Request Provide a setting to always display the full email address alongside the sender name, so t...

Problem Analytics date selection lacks relative options (e.g., "current month to date") and cannot exclude weekends, making period-over-period comparisons unreliable when custom date ranges don't align. Request Add relative date presets and a week...

Problem View and tag counters only display the count of open conversations — there is no way to see the total count including non-open conversations. Request Add a setting on views and tags to show the total conversation count (all statuses) inste...

Problem AI translation features are limited to a subset of languages, preventing translation to Norwegian, Hungarian, Czech, Latvian, and Lithuanian. Request Add support for additional languages in AI Compose translate and AI message translation f...