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Status Backlog
Created by Guest
Created on Mar 15, 2023

Merge conversations with mixed types (eg. email and Front forms)

Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email.

The conversations have different "types" and are not compatible for merge, and we'd like to be able to have that option.

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  • Guest
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    Apr 7, 2024
    +1