All ideas

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)

​It would be helpful to enable rules to be re-triggered by edited comments not just new comments, as users frequently update comments to include crucial information that may have been initially overlooked.

Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.

Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email. The conversations have different "types" and are not compatible for merge, and we'd like to be able ...

Some auto-created contacts have their name as "last name, first name" Front's dynamic variables will identify the name listed first as the contact's first name and won't take the comma into consideration when identifying the correct first/last nam...

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team

Be able to create message templates for comments the way you can for emails today.

As the title suggests, getting this information is helpful to display it in external systems, feed it into LLMs for account insights, and more.

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.