All ideas

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team

A native importer for Confluence so that admins can directly import content from Confluence as opposed to using the CSV import or the API.

I wanted to share a usability concern regarding the layout of the Chat and Internal Comment boxes. Currently, the two fields are very similar in both appearance and placement, which increases the risk of accidentally sending internal comments to t...

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should be possible to select.

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.

Allow certain apps to be authorised at a workspace rather company wide level. For multi-department or multi-org companies using Front, are scenarios in which different teams use different instances or workspaces for the same application. E.g. Jira

The new tasking system is not easy to use - it takes multiple clicks to make a task. Allow auto creation via API or Front rules

When an inbound message is received from a customer, and the message requires internal collaboration on the backend, an admin wants to track how much time is spent on that specific internal task. Example: As tasks and discussions are assigned to t...

Currently, choosing Gmail threading will thread messages according to Gmail's logic in addition to regular threading