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Status Backlog
Categories Customization New metrics
Created by Guest
Created on Jun 13, 2025

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Calculate metrics from custom fields

Request
Include custom field values in analytics reporting, such as summing numeric field data by tag or other dimensions.

  • ADMIN RESPONSE
    Jul 23, 2025

    Your idea is now live and open for voting.

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  • Guest
    Feb 4, 2026

    the ability to pull results from custom fields into analitics reporting, so for example if im pulling reporting on tagged conversations and there is a custom field (Numbers field) i want to be able to see the SUM of the numbers in that field per tag type


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