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All ideas

Showing 9
161 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.
4 months ago in Composer 6 Planned

Integrate Front Chat with knowledge base

Integrate Front Chat widget with knowledge base to make knowledge base articles searchable & navigable in the chat widget
3 months ago in Live Chat 1 Planned

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.
5 months ago in Front Chat 3 Planned

Knowledge Base / Help Center

Knowledge Base functionality to provide your customers with articles and guides that answer common questions.
9 months ago in Knowledge Base 2 Planned

Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.
over 1 year ago in New integration requests 0 Planned

Show search suggestions based on my usage (contacts, tags, inboxes...)

Desctiption: When I search for a contact, a tag, etc. the suggestions are matching my query but they are not always the most relevant ones.
4 months ago in Suggestions 0 Planned

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
over 1 year ago in Live Chat 0 Planned

Telegram channel integration

almost 2 years ago in New integration requests 0 Planned

Virtru encryption integration

about 2 years ago in New integration requests 0 Planned