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Status Planned
Categories Chatbots
Created by Guest
Created on Jun 21, 2023

Ability to use custom fields / variables in chatbot flow

It would be helpful to be able to use custom fields / variables in chatbot flow messages like "Hi {visitor.first_name}" in order to personalize the chatbot flow more for chat visitors.

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  • Guest
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    Jun 21, 2023

    This is also true for our company as we have many custom variables that we would like to pull in from their personal details to company policies and so forth. That would be HUGE!