Ability to use custom fields / variables in chatbot flow
It would be helpful to be able to use custom fields / variables in chatbot flow messages like "Hi {visitor.first_name}" in order to personalize the chatbot flow more for chat visitors.
absolute no brainer - the ability to personalize chat like any other medium would go a long way in getting orgs like mine to leverage/experiment with it
This is also true for our company as we have many custom variables that we would like to pull in from their personal details to company policies and so forth. That would be HUGE!
absolute no brainer - the ability to personalize chat like any other medium would go a long way in getting orgs like mine to leverage/experiment with it
This is also true for our company as we have many custom variables that we would like to pull in from their personal details to company policies and so forth. That would be HUGE!