RELATED IDEAS
Set role when granting teammate group workspace access
Problem
Teammate Groups can only grant default workspace access roles. Assigning non-default roles requires individual user assignments, making permission management inefficient and unscalable for large teams.
Request
Allow admins to select a specific workspace role when granting a teammate group access to a workspace, so groups can be used for any role assignment.
Is this something that is going to happen? The other issue is admin. There are no specific roles for supervisors and managers who should be able to view certain analytics, while the entire company admin can view everything. Is this something that will be available?
Seconding this idea - I have a scenario where a team needs to be given 'View Only' type access (a custom role - they can view inboxes and add comments, but can't send messages, etc) to multiple different workspaces, which becomes quite inefficient and intensive to process manually.
Having a default role would be great. We use custom permissions and today when adding a teammate group to an inbox I need to go to Roles & Permissions and update all users that I add. It is not that crazy, but makes onboarding/migration to Front that more labor intensive for the admin.