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Admin Copilot Keep past chat history

Long threads get refreshed and can’t find the old chat and plan. Especially if it something that is more complex and that might take a while to actually execute the plan.
about 1 month ago in Admin Copilot 0 Backlog

AI Autocomplete for Connectors

based off of created server, recommend or auto fill URLs might be overlapping with the prebuilt work that we're doing leverage AI to help speed connector development using the supplied base URL and then natural language for what the user wants...
about 1 month ago in Dev Relations / Developer Platform 0

Resolution metrics on non-ticketing inboxes

Would be based on the open-archived status, and replace the old "archived" metrics
2 months ago in Existing metrics 0 Backlog

"Ever was in inbox" filter

Currently the inbox filter looks at the inbox at activity time This is expected behaviour but can lead to issues with some metrics such as "new conversations". In this particular case, if the conversation did not start in the filtered inbox, it is...
2 months ago in Views and filters 0 Backlog

Align text and images (right-aligned, left-aligned, center)

No description provided
about 3 years ago in Composer 5 Backlog

Workforce management analytics

No description provided
almost 5 years ago in New metrics / Workforce management 0 Backlog

Ability to use "reply-to" fields in rules

Use the "reply-to" field for auto replies instead of the "from:" field.
almost 5 years ago in Auto-reply 3 Backlog

Language support: German

Ability to use Front in German
over 2 years ago in Client Platform 3 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
over 2 years ago in Core Product Experience 2 Backlog

[action] *Automatic* AI Translation for Inbound and Outbound Messages

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...
about 1 year ago in AI / AI message translation 0 Backlog