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[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy
3 months ago in AI / AI similar conversations 0 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
over 3 years ago in Developer Platform 0 Backlog

[channel] AI suggested replies on more channel types (SMS, chat, custom..)

Same as auto-draft with AI for emails, but for chat and SMS or others TBD
5 months ago in AI / AI suggested replies (auto draft) / Live Chat 0 Backlog

Allow Workspace admins to create and manage teammate Groups

Allow users other than company admins to create, edit and delete teammate Groups, including the ability to add teammates to Groups. This could be a permission granted to users, or a company-wide setting that allows Workspace to manage teammate Gro...
about 2 years ago in Teammate Groups 2 Backlog

Align text and images (right-aligned, left-aligned, center)

No description provided
almost 2 years ago in Composer 4 Backlog

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.
about 2 months ago in Admin Experience 0 Backlog

Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
about 2 months ago in Dynamic objects 0 Backlog

Only show teammates with access to the Workspace as assignment, mention and participant options

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should be possible to select.
over 1 year ago in Workspaces 0 Backlog

Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
11 months ago in New integration requests 1 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
about 1 year ago in Front Chat / Merge / privacy leaks / threading 0 Backlog