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Status Backlog
Categories Auto-reply
Created by Guest
Created on Feb 16, 2021

Ability to use "reply-to" fields in rules

Use the "reply-to" field for auto replies instead of the "from:" field.

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  • Guest
    Mar 15, 2024

    I have a need for this type of feature, and it's disappointing to see it's been sitting for 3 years.

    Using the "reply-to" field should be default/take precedence IMO. Otherwise, ability to configure this would ensure VIP Contacts or Accounts could be correctly identified, plus enable auto-drafts/auto-responses.