Ability to log email to multiple Salesforce contacts at same time
The Front Salesforce plugin is great for logging emails to SFDC on an ad-hoc basis! However, if you have multiple SFDC contacts on an email, you have to log the email to each of their SFDC profiles individually. It would be an amazing time-saver i...
Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
Be able to create a test suite of conversations and the desired branch that was taken for them in a Front rule. If I had this capability, I could ensure that any new changes to a branch by Autopilot answer rule did not break backward compatibility...
It would be great to have the ability to use voice-to-text for messages. This would be a huge gain in efficiency for me, as my job requires responding to messages from drivers as rapidly as possible to minimize delays on their routes.
Native two way sync between Teams and Front OOO status. Toggling OOO in Teams would toggle OOO in Front and vice versa. (Behavior between Teams and Outlook today)
In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated