All ideas

All requests for new customization options in the CSAT survey (fonts, font color, etc.)

Currently, the only tag types are Private tags (that only the individual can see) or Public tags (that everyone with access to the conversation can see). It would be a cool feature to have "Private public tags," which would be public tags that onl...

Allow rules to reply all instead of replying to the sender.

Ability to preview automatically collected information (via rules or AI extraction) before a macro submits data to a third-party system via a connector. This preview step would allow users to correct any inaccurate or unexpected information prior ...

Ability to reconfigure location of reading pane from the right to the bottom (similar to options in Outlook)

Create a warning prompting users to confirm before sending an email to a large number of recipients. Outlook's standard is 25 recipients.

Please consider adding a trigger for "being notified" (especially triggered by another rule). This would be incredibly powerful for daisy-chaining workflows. e.g., trigger rule when I have been notified by another rule. Use case: when an email is ...

Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...