Rule action to snooze conversation

It is critical also as part of our business standards. We depend a lot on internal functions (finance, supply chain...). Having this option will remove manual activity and improve efficiency. Thanks

Same here, it's crucial !

Use case : a customer validates an order with paymenet by check => we get an e-mail => we want to snooze it for 1 week => at that time (not before), we'll remind the customer to send the check.

Currently, we apply the status "Waiting", and need to manually verify the specified orders... That takes time and errors!

Thanks!

Yes. This is super important, as it allows admins to implement fundamental triage schemes like "The Traffic Light Rule". This is sort of basic. I can imagine that Snooze has been tied up by other less commonly used channels like Whatsapp or something, but can't you come up with a way to address this and give us this basic but powerful function?

We definitely need this feature too Thank you

Yes, please, we need this very badly.

We need this feature please

This would be a game changer for our workflow!

I second this one especially now that there is the ticketing system

What would be great is if one could set a rule so that if a conversation is set with, for example, the "Waiting on Customer" status, the rule automatically applies a snooze of a certain time (say 1 week) while if the status is "Waiting on Supplier" the rule applies another duration of snooze...
In practice a rule that is able to apply an "absolute" snooze (+24hrs, +7 days, ...) that does not relate to a specific day and time (like it currently does)..

One may still apply a manual snooze if needed like we do now but for 90% of the time being able to just set the status and forget would be ideal...

We also need this functionality asap as part of our business processes.

This would be very helpful

This is a key to manage properly the teams queue. A must have for our business

This seems essential for drips/flups - send email, snooze until responded, etc.

This would be SO useful. We'd like to use it to snooze certain emails that we know are non-essential to arrive in a block, so they dont clutter up inboxes. It would make a big difference to our workflow. Thanks!

This would be very helpful for our workflow.

Yes please! This feels like an obvious and natural rule action, and it would be great to have it available.

this would be very useful for me, so that I can snooze the newsletters I receive after my dedicated time to read them. This way, I'm not distracted by new newsletters during the day.