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Status Backlog
Created by Guest
Created on Mar 31, 2021

Rule action to snooze conversation

Ability to snooze a conversation from rules.

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  • Guest
    Sep 24, 2025

    Yes, please, we need this very badly.

  • Guest
    Sep 24, 2025

    We need this feature please

  • Guest
    Sep 24, 2025

    This would be a game changer for our workflow!

  • Guest
    Sep 24, 2025

    I second this one especially now that there is the ticketing system

    What would be great is if one could set a rule so that if a conversation is set with, for example, the "Waiting on Customer" status, the rule automatically applies a snooze of a certain time (say 1 week) while if the status is "Waiting on Supplier" the rule applies another duration of snooze...
    In practice a rule that is able to apply an "absolute" snooze (+24hrs, +7 days, ...) that does not relate to a specific day and time (like it currently does)..

    One may still apply a manual snooze if needed like we do now but for 90% of the time being able to just set the status and forget would be ideal...

  • Guest
    May 16, 2025

    We also need this functionality asap as part of our business processes.


  • Guest
    Mar 3, 2025

    This would be very helpful



  • Guest
    Jan 16, 2025

    This is a key to manage properly the teams queue. A must have for our business


  • Guest
    Aug 22, 2024

    This seems essential for drips/flups - send email, snooze until responded, etc.

  • Guest
    Jul 12, 2024

    This would be SO useful. We'd like to use it to snooze certain emails that we know are non-essential to arrive in a block, so they dont clutter up inboxes. It would make a big difference to our workflow. Thanks!

  • Guest
    May 31, 2024

    This would be very helpful for our workflow.

  • Guest
    Feb 5, 2024

    Yes please! This feels like an obvious and natural rule action, and it would be great to have it available.

  • Guest
    Jan 31, 2024

    this would be very useful for me, so that I can snooze the newsletters I receive after my dedicated time to read them. This way, I'm not distracted by new newsletters during the day.