All ideas

Problem Calendar invites don't support location autocomplete, making it difficult for teams that schedule in-person meetings to quickly enter venue addresses. Request Add address autocomplete functionality when entering locations in calendar invites.

Problem Unsubscribe is not easily accessible in the main action menu where users manage conversations. Request Add Unsubscribe as an option in the 3-dot conversation menu alongside other conversation actions.

Problem Shared inboxes do not display an unread count, so teammates cannot tell at a glance how many new or unread conversations are waiting. Request Add unread conversation counters to shared inboxes in the sidebar.

Problem Conversations cannot be automatically closed based on workflow conditions, requiring manual closure for each conversation. Request Add a rule action to automatically close conversations when specific conditions are met (e.g., after a CSAT ...

Request Create Notion database items from Front tickets, with automatic syncing of ticket status to the Notion item status property. Context Use cases include creating bug reports and other database items that link to the original email conversation.

Request Include custom field values in analytics reporting, such as summing numeric field data by tag or other dimensions.

Problem The conversation reading pane is fixed on the right side — users who prefer a bottom reading pane (as in Outlook) cannot reconfigure the layout. Request Allow repositioning the reading pane from the right to the bottom of the screen.

Problem Auto-replies only go to the message sender, not to CC'd or BCC'd recipients. Request Auto-replies should be sent to all original recipients (To, CC, BCC fields).

Our company operates multiple business units within a single Front company and uses "Restrict to contact lists" to prevent one team from accessing another team's shared contacts. The current limitation is that this restriction also prevents teamma...

Problem When an inbound email's From and Reply-To addresses differ — a common signal of impersonation or phishing — Front shows no visual indicator, making these messages harder for teammates to identify as suspicious. Request Add a visual indicat...