Problem Knowledge Base articles lack clear ownership; responsibility for keeping articles current is ambiguous.
Request Add ability to assign articles to a teammate or teammate group to clarify maintenance responsibility.
Guest
May 27, 2026
I'd put this more generally: Be able to assign articles to specific people to review, edit, publish, etc. Possibly have them be notified upon different events, such as updates, review dates, etc.
I'd put this more generally: Be able to assign articles to specific people to review, edit, publish, etc. Possibly have them be notified upon different events, such as updates, review dates, etc.