All ideas

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/

This is useful since members of my sales team want to make sure that we get our direct communications, but I'd like the new group emails to go to the next available rep. I have a team that mixes both direct and group emails.

Capabilities for predictive text when composing an email

Enhance the filtering functionality in the schedule so that the inbox filter and teammate filter are more integrated: ensure that when an inbox is filtered, only those teammates with access to that specific inbox are displayed, thereby reducing co...

Is it possible to minimize email drafts in the main inbox view to copy and grab other information from my calendar, other emails, etc? This is a great feature in Gmail to be able to pop back and forth quickly as you piece your email together from ...

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...

Be able to extract and transform attachement content data to use in dynamic variables in workflows. For example: extract attachment info > use in API request to create order request in TMS

Why it’s useful: It helps managers understand how consistently their team members are sending messages throughout the month, rather than just seeing a total count. A daily average provides a clearer picture of each person’s typical workload and co...

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.