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Give customer the choice between multiple 3rd party spell checkers

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
about 2 years ago in Composer 1 Will not do

Extend Shifts functionality to include Busy status instead of just out of office.

This is useful since members of my sales team want to make sure that we get our direct communications, but I'd like the new group emails to go to the next available rep. I have a team that mixes both direct and group emails.
over 1 year ago in Admin Experience / Workforce management 1 Backlog

Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
about 2 years ago in New integration requests 3 Backlog

Display chat metadata like location, IP address, browser, device type etc.

No description provided
over 2 years ago in Front Chat / Live Chat 2 Backlog

Autocomplete text in composer (predictive text)

Capabilities for predictive text when composing an email
over 3 years ago in Composer 0 Backlog

Evolution of topics over time

No description provided
5 months ago in New metrics 0 Backlog

Minimize Drafts like Gmail

Is it possible to minimize email drafts in the main inbox view to copy and grab other information from my calendar, other emails, etc? This is a great feature in Gmail to be able to pop back and forth quickly as you piece your email together from ...
about 3 years ago in Core Product Experience 6 Backlog

(Smart) CSAT score by message template

No description provided
4 months ago in CSAT 0 Backlog

Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
over 2 years ago in Core Product Experience / Links 0 Will not do

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
over 2 years ago in Existing integrations 1 Backlog