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    Sending voice messages in discussions and comments

    No description provided
    over 2 years ago in Comments / @ mentions / Internal discussions 1 Backlog

    Merge conversations rule action

    No description provided
    over 4 years ago in Rule actions 0 Backlog

    Airtable integration

    No description provided
    almost 5 years ago in New integration requests 4 Backlog

    Disable contact exporting for non-admins

    Provide admin the ability to turn off contacts exporting for non-admins
    almost 3 years ago in Contacts / Export 3 Backlog

    Allow multiple accounts per contact

    We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
    about 3 years ago in Accounts Manager 0 Backlog

    Use AI to generate Knowledge Base (KB) materials like FAQ or new articles

    Use frequently asked questions from emails or conversations to generate an actual FAQ for the front Knowledge Base. Use email context to identify gaps in content and generate articles using AI.
    over 2 years ago in AI / AI knowledge / Knowledge Base 1 Backlog

    Company wide message templates

    Allow shared message templates to be created that can be used across multiple Workspaces. This saves admins from needing to duplicate message templates.
    about 4 years ago in Workspaces 0 Backlog

    Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

    To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
    about 3 years ago in Collaborate - work together seamlessly 1 Backlog

    Allow for Contact and Contact List Restriction for IdP-Managed Teammate Groups via the API

    If a teammate group's membership is managed by an IdP (Entra, Okta, etc.), the teammate group cannot be edited in Front via the API. This behavior prevents Admin from controlling a teammate group's contacts and contact list access. To control the ...
    2 months ago in Teammate Groups 0 Backlog

    Integrate with twilio conversations api to enable group texting

    In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.
    over 2 years ago in Existing integrations 1 Backlog