All ideas

Problem WhatsApp templates with media headers fail when sent through the Channel API, which only handles text-body templates. Request Extend the Channel API to support sending WhatsApp templates with media headers, not just text bodies.

Problem The audit log does not record when teammates change their availability status, making it impossible for admins to review when a teammate set themselves to Busy, Available, or OOO. Request Add teammate availability status changes as tracked...

Request Support voice messages in team conversations to enable team communication without requiring third-party applications.

Description: Search results are ranked chronologically but based on the last activity time of a conversation containing a match, and not based on the activity time of the search match in the conversation. For example for the search query: acme@acm...

Problem Rules cannot use read receipts as a trigger or condition, so automations based on whether a message was opened are not possible. Request Add "email was read" as a rule trigger and condition to enable automations based on read receipt status.

A lot of functions are missing in Mobile version, such as mark unread mark as spam discussions change inboxes

Problem The composer does not autocorrect misspelled words, so typos must be caught and fixed manually. Request Add automatic spelling correction in the composer, similar to standard email clients.

Problem Teammate Groups can only grant default workspace access roles. Assigning non-default roles requires individual user assignments, making permission management inefficient and unscalable for large teams. Request Allow admins to select a spec...

Problem Front's calendar doesn't have out-of-office settings that can automatically decline events or indicate working-elsewhere status, unlike Gmail and Outlook calendars. Request Add out-of-office settings with options to mark as busy, auto-decl...

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...