All ideas

When a Conversation or subset of teammates need management oversight, it would be nice to be able to automatically subscribe a Teammate to a Conversation with rules. Right now, notifications serve as partially good, but when the conversation is be...

User activity should be visible to admins (Log on/Log off times, changes from Available to Busy).

As an Admin, I want to create a View that includes inboxes from multiple different workspaces.

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.

Add ability to change the default icon color of a teammate when they have not added a photo.

This is doable in Outlook, as we can't allow users to share their inbox with other team members. The ability to block "delegation" permissions would allow us to maintain this security posture.

Must be able to have an easy way to notify the team of changes.

Situation: Currently, AI Answer for Chat only supports a single knowledge base, limiting its ability to draw from multiple sources of information. In scenarios where knowledge is spread across several external public knowledge bases, users cannot ...

If I click on the Send folder then go back to the Inbox, the inbox should not automatically select the newest email, it should remain on the last email that was selected in the Inbox