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Add Snooze Count

It would be helpful to have Snoozed count showing on status bar. Currently the only items showing are counts for Open emails. I have a tag for Snooze and in the status bar it would be great to see the count for what is snoozed. Yes you can hit the...
10 months ago in Counters 0 Backlog

Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided
almost 2 years ago in Existing integrations 0 Backlog

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
over 2 years ago in Message templates 0 Backlog

Mobile navigation between conversations

On mobile, please find a way to navigate from one thread to another easily [interpretation: when you have a conversation open in mobile app then to move to another conversation you have to navigate back to the conversation list. You can't just go ...
4 months ago in Mobile 0 Backlog

Admins can filter the teammate list

From Company settings > Teammates, allow the list of teammates to be filtered by certain attributes. Please leave a comment with details on what you would like to filter on and for what purpose.
about 2 years ago in Teammate management 2 Backlog

Drag & drop images as attachments instead of inline with message

No description provided
over 2 years ago in Attachments 0 Backlog

Autocorrect spelling when composing emails

No description provided
over 4 years ago in Composer 3 Backlog

View incomplete chatbot conversations

Currently a conversation is not created within Front unless a chat visitor has completed the chatbot flow. It would be helpful to have a separate inbox that stores partially completed chatbot conversations - this way the team could still jump in t...
about 2 years ago in Chatbots 0 Planned

Admins can create team vacation responders

Admins can specify when a team will be on vacation and define the dates and responder. This could be achieved by selecting certain teammates, or potentially an inbox setting.
about 2 years ago in Teammate availability 0 Backlog

Ability to rearrange the fields in Accounts and Contacts in a particular bespoke order

Just allows us to put the fields in the same order as they appear in other systems so breeds familiarity. As users build out Account list and custom fields, there should be a way to rearrange columns, sort by column, move them up/down the order, e...
over 2 years ago in Accounts Manager 1 Backlog