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Enable voice messages in conversations

Request Support voice messages in team conversations to enable team communication without requiring third-party applications.
about 3 years ago in Comments / @ mentions / Internal discussions 1 Backlog

Rank search results based on the recency of the match and not the most recent activity on the conversation

Description: Search results are ranked chronologically but based on the last activity time of a conversation containing a match, and not based on the activity time of the search match in the conversation. For example for the search query: acme@acm...
over 3 years ago in Search Ranking 0 Backlog

Allow individual permission overrides alongside Teammate Groups

Problem Since the permissions update removed individual-level access controls, admins must create a dedicated Teammate Group for every edge case where a single user needs a specific permission (e.g., View Analytics). This leads to a growing list o...
5 months ago in Permissions / Teammate Groups 0 Backlog

[context] AI compose with a prompt and message template

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...
about 2 years ago in AI / AI compose 0 Backlog

Trigger rules when an email is read

Problem Rules cannot use read receipts as a trigger or condition, so automations based on whether a message was opened are not possible. Request Add "email was read" as a rule trigger and condition to enable automations based on read receipt status.
over 5 years ago in Rule trigger 2 Backlog

Set role when granting teammate group workspace access

Problem Teammate Groups can only grant default workspace access roles. Assigning non-default roles requires individual user assignments, making permission management inefficient and unscalable for large teams. Request Allow admins to select a spec...
almost 4 years ago in Increase granularity of admin permissions / Teammate Groups 2 Planned

Out of Office calendar settings

Problem Front's calendar doesn't have out-of-office settings that can automatically decline events or indicate working-elsewhere status, unlike Gmail and Outlook calendars. Request Add out-of-office settings with options to mark as busy, auto-decl...
about 3 years ago in Calendar View / Schedule - manage your calendar 2 Backlog

Add autocorrect to the composer

Problem The composer does not autocorrect misspelled words, so typos must be caught and fixed manually. Request Add automatic spelling correction in the composer, similar to standard email clients.
over 5 years ago in Composer 4 Backlog

Add pre-send PII scanning for outbound emails

Problem Front does not provide a pre-send warning or block when outbound emails contain personally identifiable information or sensitive attachments. Google's DLP service includes a "Warn Users" action that prompts senders before delivery, but thi...
2 months ago in Compliance & security 0 Backlog

Add print-to-PDF option in send menu

Problem Teams need to print or export to PDF all emails they send, but there's currently no integrated option in the send workflow to do this automatically. Request Add a print-to-PDF action as a default send menu option (accessible alongside othe...
about 1 year ago in Core Product Experience 0 Backlog