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    Allow multiple accounts per contact

    We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
    almost 3 years ago in Accounts Manager 0 Backlog

    Customize form channel like a customer portal form

    Give the ability to customize the HTML of a form channel more easily with the UI of a customer portal form. This allows you to have a customer portal embedded into your own website that funnels into Front.
    7 months ago in Customer Portal 0 Backlog

    MCP Server for AI Agents

    In order to connect FRONT with AI agents, an MCP Server would make this incredibly more easy than handling all the APi tasks.
    9 months ago in AI 0 Backlog

    Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

    To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
    almost 3 years ago in Collaborate - work together seamlessly 1 Backlog

    Visibility on user activity

    User activity should be visible to admins (Log on/Log off times, changes from Available to Busy).
    4 months ago in Admin Experience 0 Backlog

    Merge conversations rule action

    No description provided
    over 4 years ago in Rule actions 0 Backlog

    Contacts and accounts plugin on mobile app

    Provide access to contacts and accounts, similar to the plug-in available on the web browser and desktop app.
    about 1 year ago in Native features 0 Backlog

    Airtable integration

    No description provided
    over 4 years ago in New integration requests 4 Backlog

    Company wide message templates

    Allow shared message templates to be created that can be used across multiple Workspaces. This saves admins from needing to duplicate message templates.
    almost 4 years ago in Workspaces 0 Backlog

    I want to customize "unsubscribe" to still have external replies bump conversation in my inbox (rather than being archived)

    I am looking for a function like "Mute" to avoid seeing internal chatter, however, I would like to see the message again when an external sender replies or when I am mentioned. Currently, using "Mute" has caused me to miss external replies to mess...
    over 2 years ago in Mute / subscribe 0 Backlog